Are you ready for transparency?
Running a modern IT platform is rarely an easy nor isolated task. Most platforms consist of a fairly large number of components ranging from OS level to 3. party libraries and components added in the user interfacing layers - and adding numerous integrations does make it an interesting challenge to quickly identify and correct bugs and errors.
While the system complexity does pose a challenge is surely not an impossible task, as several tools exists for most - if not all - platforms to allow instrumentation of the platform and utilize the instrumentation tools to handle the platform and identify issues quickly.